Insight and analytics
Deep analytics & machine learning accurately match patients to the right payment and affordability options to meet their individual needs.
- Using data, predict a patient’s capacity to pay
- Predictive power gets increasingly smarter with more data captured
- Drive better results by learning from patients responses and interactions
We are competing for the patient’s attention in a really big way. Flywire is our consumer partner with unique expertise and technology to engage patients and enable payment.
Personalized engagement
Starting at pre-service, personalized payment plan offers based on patients’ capacity to pay, provide an intuitive, patient-centric experience.
- Activate payment plan offers on pre-service estimates and post-service balances
- Use intelligent communications to drive workflow based engagement
- Present one consolidated bill across multiple accounts
A oferta automática de condições personalizadas para planos de pagamentos torna as nossas operações mais eficientes e permite que os pacientes incluam vários saldos no seu plano de pagamentos atual, sem necessidade de chamadas desconfortáveis e morosas. A solução P2PE da Flywire é um componente crítico para a recolha segura de dados de cartões pela nossa organização.
Bi-directional Integration
Open architecture enables integration with all of your current tools and processes.
- Proven integration to match workflows native to host EHR systems, like Epic and Cerner
- Flexible payment posting and cash management
- Lockbox integration allows automated payment plan activation from a paper check
We leverage Epic functionality where possible, but our patients were telling us they wanted a better bill payment experience and greater financial price transparency. Flywire is allowing us to meet this need with a seamlessly integrated patient experience.
Cross-border solutions for international patients
Simplify the payment experience for international patients with our patient-centric cross-border solution.
- Familiar payment choices & FX rate transparency
- Quick, safe delivery of funds & payment status
- Multi-lingual payment support
UCLA is not having to turn down patients that ask if different forms of payment are available to them. That is a significant benefit to international patients.
Action and results
Drive consistent ROI and track improvements through shared analytics dashboards.
- Real-time transparency into self-pay financial performance
- Manage key performance indicators that drive accelerated cash collections
- Monitor satisfaction and engagement effectiveness
Com a oferta automática de condições personalizadas para planos de pagamentos e de ativação em autosserviço, os pacientes não precisam de ligar a pedir um plano. Isto possibilita uma ótima experiência para o paciente, ao mesmo tempo que melhora a eficiência das nossas operações. E com o aumento dos pagamentos por cartão de crédito, a solução integrada de pagamentos da Flywire permite-nos recolher, armazenar e processar de forma segura os dados de cartões em toda a nossa organização.